--- title: How Do I Change My Account Email Address? description: If you need to update the email address associated with your PaymentWorks account, follow these simple steps: --- [Skip to content](https://help.paymentworks.com/knowledge-base/how-to-change-your-account-email-address#main-content) [![PW Logo\_light\_Green\_ White](https://help.paymentworks.com/hs-fs/hubfs/2026%20PaymentWorks%20Brand%20Guidelines/PW%20Logo_light_Green_%20White.png?width=200&height=34&name=PW%20Logo_light_Green_%20White.png)](https://www.paymentworks.com/) - [Help Center](https://help.paymentworks.com/knowledge-base/how-to-use-the-paymentworks-knowledge-base) Open main navigation Close main navigation - [Help Center](https://help.paymentworks.com/knowledge-base/how-to-use-the-paymentworks-knowledge-base) - [Contact Support](https://help.paymentworks.com/contactsupport) [Contact Support](https://help.paymentworks.com/contactsupport?hsLang=en) Hello. 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[FAQs](https://help.paymentworks.com/knowledge-base/payee-knowledge-base?hsLang=en#faqs) # How Do I Change My Account Email Address? ## If you need to update the email address associated with your PaymentWorks account, follow these simple steps:   #### **Step 1: Log In to Your Account** - Visit the [PaymentWorks login page](https://www.paymentworks.com/df/accounts/login/). - Enter your current login credentials. --- #### **Step 2: Access Your Account Settings** - Click on your M**onogram Icon** in the top-right corner of the screen. - From the dropdown menu, select **Personal Settings**. ![Screenshot 2025-03-29 at 5.30.04 PM](https://help.paymentworks.com/hs-fs/hubfs/Screenshot%202025-03-29%20at%205.30.04%20PM.png?width=688&height=189&name=Screenshot%202025-03-29%20at%205.30.04%20PM.png) --- #### **Step 3: Edit Your Email Address** - On the Personal Information page, click the blue **Edit** button toward the bottom of the screen. - Enter your new email address in the provided field. --- #### **Step 4: Save Your Changes** - Click the green **Save** button to confirm and finalize your email update. --- #### **Important Note** If you’re unable to access your account, you’ll need to submit a support ticket to have your email address updated. PaymentWorks may require you to complete an **Identity Verification and Affidavit Form**. 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