January 2026 Release Notes

Product Updates

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New Feature: Profile Manager (Now Live!)

Profile Manager is now available in both Sandbox and Production.

You can access it directly from the application using the new Profile Manager button.

Why this matters

Profile Manager is the foundation for improved vendor and payee profile management—making it easier to:

• View and manage profile data in one place
• Track changes more clearly
• Prepare for upcoming payee profile capabilities

We’re actively collecting customer feedback and sentiment during this initial release to guide upcoming enhancements.

Action: Start exploring Profile Manager today and share feedback using the Feedback Widget either on the page or via the Resource Hub.

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In-App Enhancements

One-Time W-9 Data Correction (IRS Alignment)

We completed a one-time, irreversible correction to certain W-9 records to ensure alignment with IRS requirements and existing product logic.

What was evaluated

We reviewed existing W-9s and took corrective action if either of the following conditions applied:

1. Tax Classification mismatch

• Tax Classification ≠ “Other”

• AND “Tax Classification – Other” contained a value

2. Foreign partners / beneficiaries mismatch

• “Do you have foreign partners and/or beneficiaries?” was populated

• AND Tax Classification was not one of:

  • Trust / Estate

  • Partnership

  • LLC taxed as Partnership

What we did (when conditions were met)

• Re-generated the W-9 using existing system logic

• Replaced the W-9 currently on file

• Preserved the original signature

• Updated the W-9 date to reflect regeneration

Why this matters

This correction improves:

• IRS compliance

• Data consistency across profiles

• Downstream reporting and payment accuracy

Action: No action required unless you choose to proactively notify payers of the updated W-9.

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 Bug Fixes

Profile Manager Fixes

Several bugs have been resolved to improve usability and data visibility.
For a full list, see: Profile Manager Bug Page

Additional Fixes

• Bank address removed from “Remit To” details
  → Prevents bank address from appearing in remittance information

• W-9 generated indicator added
  → Clearly shows when a W-9 was generated by the platform

• Non-tokenized fields now visible
  → Displayed in both Profile Data and Data Changes

• Bank validation files restored
  → Visible again for users who previously had access in Classic

• Note Editor permission enforcement
  → Hidden for users without the appropriate permissions

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Coming Soon

We’re continuing to build on this foundation with:

• Ongoing Profile Manager iterations and enhancements

• Active preparation for Payee Profile functionality

These updates will further streamline vendor onboarding, profile maintenance, and compliance workflows.