---
title: Vendor Login Issue - Access Denied
description: Trying to login and getting access denied error
---

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# Vendor Login Issue - Access Denied

As a vendor if you are experiencing the login message pictured below -

*Oops! Access Denied. You do not have the required permissions to view this page.  Please contact your administrator for assistance.* 

You do not need to contact your administrator.This issue is caused by attempting to log into PaymentWorks with the incorrect login URL.  

To log into PaymentWorks make sure to always use - [https://www.paymentworks.com/df/accounts/login/](https://www.paymentworks.com/df/accounts/login/)

 

![access\_denied](https://help.paymentworks.com/hs-fs/hubfs/Knowledge%20Base%20Screenshots/access_denied.png?width=670&height=312&name=access_denied.png)

---

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