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Payment Method Gap Alerts

The Payment Method Configuration page now includes a Payment Method Gaps panel that flags coverage gaps in your Dyanmic Payment Method (DPM) setup, so you can catch missing payment options before a Payee reaches registration with nothing to select.

Viewing Payment Method Gaps

  1. Go to the Payment Method Configuration page.
  2. Find the Payment Method Gaps panel next to the Payee Profile Display table. Anyone with access to the Payment Method Configuration page can see this panel — it doesn't require a separate permission.
  3. Check the panel's status:
    • If there are no gaps, it displays: "There are no payment method gaps."Screenshot 2026-09-18 at 9.19.20 AM
    • If a gap exists, it lists the affected Payee type (Individual, Sole Proprietor, or Business Entity) along with the tax and bank location combination that has no payment method mapped.Screenshot 2026-09-18 at 9.19.42 AM
  4. Click View Payment Coverage to switch to a coverage matrix view of the same data. Some payers find this view easier to scan.
    Screenshot 2026-09-18 at 9.19.57 AM
  5. If you edit the Payee Profile Display Conditions and click Save, the Gaps list refreshes immediately to reflect your changes.

Important Notes

  • This is a notification, not a fix. It flags that a Payee type has zero payment methods available — it doesn't fill the gap or validate that existing mappings are correct.
  • Gaps aren't corrected automatically, because some are intentional.
    • For example, you might deliberately choose not to offer any payment method to non-US individuals. Review each gap and decide whether it needs a change.
  • This currently only catches the clearest case: a Payee type with no payment methods at all. It doesn't flag a Payee type that has the wrong payment method mapped.