--- title: Payment Method Gap Alerts description: An alert panel that informs payer users who are configuring payment methods of any gaps in the chosen payment methods. --- [Skip to content](https://help.paymentworks.com/knowledge-base/payment-method-gap-alerts#main-content) [![PW Logo\_light\_Green\_ White](https://help.paymentworks.com/hs-fs/hubfs/2026%20PaymentWorks%20Brand%20Guidelines/PW%20Logo_light_Green_%20White.png?width=200&height=34&name=PW%20Logo_light_Green_%20White.png)](https://www.paymentworks.com/) - [Help Center](https://help.paymentworks.com/knowledge-base/how-to-use-the-paymentworks-knowledge-base) Open main navigation Close main navigation - [Help Center](https://help.paymentworks.com/knowledge-base/how-to-use-the-paymentworks-knowledge-base) - [Contact Support](https://help.paymentworks.com/contactsupport) [Contact Support](https://help.paymentworks.com/contactsupport?hsLang=en) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.paymentworks.com/knowledge-base?hsLang=en) 2. [Payer Knowledge Base](https://help.paymentworks.com/knowledge-base/payer-knowledge-base?hsLang=en) 3. [Implementation & Configuration](https://help.paymentworks.com/knowledge-base/payer-knowledge-base?hsLang=en#implementation-configuration) # Payment Method Gap Alerts ## The Payment Method Configuration page now includes a Payment Method Gaps panel that flags coverage gaps in your Dyanmic Payment Method (DPM) setup, so you can catch missing payment options before a Payee reaches registration with nothing to select. ### Viewing Payment Method Gaps 1. Go to the **Payment Method Configuration** page. 2. Find the **Payment Method Gaps** panel next to the **Payee Profile Display** table. Anyone with access to the Payment Method Configuration page can see this panel — it doesn't require a separate permission. 3. Check the panel's status: - If there are no gaps, it displays: "There are no payment method gaps."![Screenshot 2026-09-18 at 9.19.20 AM](https://help.paymentworks.com/hs-fs/hubfs/Screenshot%202026-09-18%20at%209.19.20%20AM.png?width=584&height=289&name=Screenshot%202026-09-18%20at%209.19.20%20AM.png) - If a gap exists, it lists the affected **Payee type** (Individual, Sole Proprietor, or Business Entity) along with the tax and bank location combination that has no payment method mapped.![Screenshot 2026-09-18 at 9.19.42 AM](https://help.paymentworks.com/hs-fs/hubfs/Screenshot%202026-09-18%20at%209.19.42%20AM.png?width=670&height=353&name=Screenshot%202026-09-18%20at%209.19.42%20AM.png) 4. Click **View Payment Coverage** to switch to a coverage matrix view of the same data. Some payers find this view easier to scan. ![Screenshot 2026-09-18 at 9.19.57 AM](https://help.paymentworks.com/hs-fs/hubfs/Screenshot%202026-09-18%20at%209.19.57%20AM.png?width=670&height=331&name=Screenshot%202026-09-18%20at%209.19.57%20AM.png) 5. If you edit the **Payee Profile Display Conditions** and click **Save**, the Gaps list refreshes immediately to reflect your changes. --- ### Important Notes - This is a notification, not a fix. It flags that a Payee type has zero payment methods available — it doesn't fill the gap or validate that existing mappings are correct. - Gaps aren't corrected automatically, because some are intentional. - For example, you might deliberately choose not to offer any payment method to non-US individuals. Review each gap and decide whether it needs a change. - This currently only catches the clearest case: a Payee type with no payment methods at all. 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