Ticket User Type Definition

  • Payer = You are a PaymentWorks Customer using the PaymentWorks platform to onboard Vendors to your organization
  • Payer on Behalf of Vendor = You are a PaymentWorks Customer, creating a ticket on the Vendor’s behalf to transfer the Vendor to PaymentWorks for assistance
  • Vendor = You are a Supplier/Payee of a Payer (your Customer) who has invited you to register using PaymentWorks
    For more details on creating a Ticket, visit Support Ticket Creation Best Practices