Browser Compatibility and Best Practices for Using PaymentWorks

Recommended Browsers

For optimal performance, we recommend using one of the following browsers:

• Google Chrome (latest version)
• Mozilla Firefox (latest version)

These browsers offer the most reliable and consistent experience when accessing PaymentWorks and are fully supported by our platform.

Unsupported Browsers and Devices

• Internet Explorer: This browser is not supported by PaymentWorks.
• Microsoft Edge: While it may function, it is not officially supported.
• Mobile Devices: PaymentWorks is not designed for use on mobile devices (phones or tablets). For best results, please access PaymentWorks from a desktop or laptop computer.

Best Practices

1. Keep Your Browser Updated: Ensure your browser is running the latest version for improved performance and security.
2. Clear Cache and Cookies: If you encounter issues, clearing your browser cache and cookies can often resolve them.
3. Enable Pop-ups and JavaScript: These should be enabled for PaymentWorks to function correctly.
4. Disable Browser Extensions: Some extensions, such as ad blockers or privacy tools, can interfere with functionality.
5. Use Incognito/Private Mode:
   • Open your browser’s incognito or private mode (available in Chrome, Firefox, and other modern browsers).
   • This mode disables extensions and avoids issues caused by cached data, allowing you to test functionality in a clean environment.

How to Access Incognito Mode

• Google Chrome: Open the browser and press Ctrl+Shift+N (Windows) or Command+Shift+N (Mac).
• Mozilla Firefox: Open the browser and press Ctrl+Shift+P (Windows) or Command+Shift+P (Mac).

Need Help?

If you experience any issues or have questions about browser compatibility, please contact PaymentWorks Support for assistance.