--- title: Bank Verification Status for Customers on Payments description: "For customers on payments the Bank Verification Statuses have been streamlined into three key statuses: Currently Under Review, Review Complete, and Invalid." --- [Skip to content](https://help.paymentworks.com/knowledge-base/bank-verification-status-for-customers-on-payments#main-content) [![PW Logo\_light\_Green\_ White](https://help.paymentworks.com/hs-fs/hubfs/2026%20PaymentWorks%20Brand%20Guidelines/PW%20Logo_light_Green_%20White.png?width=200&height=34&name=PW%20Logo_light_Green_%20White.png)](https://www.paymentworks.com/) - [Help Center](https://help.paymentworks.com/knowledge-base/how-to-use-the-paymentworks-knowledge-base) Open main navigation Close main navigation - [Help Center](https://help.paymentworks.com/knowledge-base/how-to-use-the-paymentworks-knowledge-base) - [Contact Support](https://help.paymentworks.com/contactsupport) [Contact Support](https://help.paymentworks.com/contactsupport?hsLang=en) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.paymentworks.com/knowledge-base?hsLang=en) 2. [Payer Knowledge Base](https://help.paymentworks.com/knowledge-base/payer-knowledge-base?hsLang=en) 3. [Payments & Invoicing](https://help.paymentworks.com/knowledge-base/payer-knowledge-base?hsLang=en#payments-invoicing) # Bank Verification Status for Customers on Payments For PaymentWorks customers using our payments offering, we’ve streamlined the **Bank Verification Statuses** to make things simpler and clearer. You’ll now see just two statuses: - **Currently Under Review** - **Review Complete** These statuses provide a clearer view of the vendor’s bank verification stage without changing the underlying due diligence process conducted by PaymentWorks. **Note:** These enhanced statuses apply only to **U.S.-based entities**. Non-U.S. entities will continue to display one of the following statuses: - **Verified** - **Low Risk** - **Elevated Risk** If a payee is a non-U.S. entity, an indicator will appear below their Legal Name in the New Vendor Requests view. This indicator provides a clear visual cue that the vendor is a non-U.S. entity, enabling quick and easy identification. ![Payer\_legalfield\_NonUSEntity](https://help.paymentworks.com/hs-fs/hubfs/Knowledge%20Base%20Screenshots/Payer_legalfield_NonUSEntity.png?width=688&height=312&name=Payer_legalfield_NonUSEntity.png) --- #### **![Screenshot 2025-04-09 at 12.47.19 PM](https://help.paymentworks.com/hs-fs/hubfs/Screenshot%202025-04-09%20at%2012.47.19%20PM.png?width=24&height=28&name=Screenshot%202025-04-09%20at%2012.47.19%20PM.png)Currently Under Review** This status appears when a vendor registers or updates their bank account information.  This status appears when a vendor registers or updates their bank account information. It means that our **Fraud Operations Team** has received the new details and is actively reviewing them to ensure the accuracy and security of future payments. - No action is needed from customers at this stage. - The status will remain in place until the verification process is complete. ![Screenshot 2025-04-09 at 1.48.31 PM](https://help.paymentworks.com/hs-fs/hubfs/Screenshot%202025-04-09%20at%201.48.31%20PM.png?width=631&height=665&name=Screenshot%202025-04-09%20at%201.48.31%20PM.png) --- #### **![Screenshot 2025-04-09 at 1.52.35 PM](https://help.paymentworks.com/hs-fs/hubfs/Screenshot%202025-04-09%20at%201.52.35%20PM.png?width=20&height=28&name=Screenshot%202025-04-09%20at%201.52.35%20PM.png)Review Complete** This status means that our **Fraud Operations Team** has successfully reviewed the vendor’s bank account. - Payments sent to this account are now **eligible for indemnification**, which provides protection against financial loss. - You can view the specific **indemnification status of each payment** on the **Payment Details** screen after the payment is sent and reviewed. ![Screenshot 2025-04-09 at 1.53.45 PM](https://help.paymentworks.com/hs-fs/hubfs/Screenshot%202025-04-09%20at%201.53.45%20PM.png?width=688&height=669&name=Screenshot%202025-04-09%20at%201.53.45%20PM.png) --- ### Bank Verification Status For Non- U.S. Entities Only Determination statuses for non-U.S. entities provide customers with visibility into Fraud Operations’ assessment of risk. For customers that send Payment Instruction Files (PIF) to PaymentWorks, refer to the **Payments & Indemnification Best Practices Guide** for additional  information. ![Screenshot 2025-05-21 at 8.47.48 AM](https://help.paymentworks.com/hs-fs/hubfs/Screenshot%202025-05-21%20at%208.47.48%20AM.png?width=537&height=477&name=Screenshot%202025-05-21%20at%208.47.48%20AM.png) ![Screenshot 2025-06-24 at 10.36.55 AM](https://help.paymentworks.com/hs-fs/hubfs/Screenshot%202025-06-24%20at%2010.36.55%20AM.png?width=688&height=373&name=Screenshot%202025-06-24%20at%2010.36.55%20AM.png) ### Bank Verification Reason - Non- U.S. Entity only Bank Verification Reason for non-U.S entities only is viewable within new vendor registrations The below reasons are only displayed for bank accounts that result in Low or Elevated Risk. If an account is Verified, the Verification Reason will be “Verified”. ![Screenshot 2025-05-21 at 8.47.48 AM](https://help.paymentworks.com/hs-fs/hubfs/Screenshot%202025-05-21%20at%208.47.48%20AM.png?width=501&height=445&name=Screenshot%202025-05-21%20at%208.47.48%20AM.png) ![Screenshot 2025-06-24 at 10.39.29 AM](https://help.paymentworks.com/hs-fs/hubfs/Screenshot%202025-06-24%20at%2010.39.29%20AM.png?width=688&height=343&name=Screenshot%202025-06-24%20at%2010.39.29%20AM.png) --- If you have questions or need any more help, feel free to reach out to [**PaymentWorks Support**](https://help.paymentworks.com/contactsupport?hsLang=en)  - [Payee Knowledge Base](https://help.paymentworks.com/knowledge-base/payee-knowledge-base?hsLang=en#main-content) - [Verification Process & Document Uploads](https://help.paymentworks.com/knowledge-base/payee-knowledge-base?hsLang=en#verification-process-document-uploads) - [Account Login & Updates](https://help.paymentworks.com/knowledge-base/payee-knowledge-base?hsLang=en#account-login-updates) - [Invoices & Payments](https://help.paymentworks.com/knowledge-base/payee-knowledge-base?hsLang=en#invoices-payments) - [Invitations & Customer Registrations](https://help.paymentworks.com/knowledge-base/payee-knowledge-base?hsLang=en#invitations-customer-registrations) - [Account Creation & Onboarding](https://help.paymentworks.com/knowledge-base/payee-knowledge-base?hsLang=en#account-creation-onboarding) - [Payee Profile](https://help.paymentworks.com/knowledge-base/payee-knowledge-base?hsLang=en#payee-profile) - [Manage Your Data](https://help.paymentworks.com/knowledge-base/payee-knowledge-base?hsLang=en#manage-your-data) - [Customer Table & Quick Connect](https://help.paymentworks.com/knowledge-base/payee-knowledge-base?hsLang=en#customer-table-quick-connect) - [Payment Methods & Bank Information](https://help.paymentworks.com/knowledge-base/payee-knowledge-base?hsLang=en#payment-methods-bank-information) - [FAQs](https://help.paymentworks.com/knowledge-base/payee-knowledge-base?hsLang=en#faqs) - [Payer Knowledge Base](https://help.paymentworks.com/knowledge-base/payer-knowledge-base?hsLang=en#main-content) - [Product Releases](https://help.paymentworks.com/knowledge-base/payer-knowledge-base?hsLang=en#product-releases) - [Profile Manager](https://help.paymentworks.com/knowledge-base/payer-knowledge-base?hsLang=en#profile-manager) - [Platform Updates & Announcements](https://help.paymentworks.com/knowledge-base/payer-knowledge-base?hsLang=en#platform-updates-announcements) - [Sending Invitations & Reviewing Payee Status](https://help.paymentworks.com/knowledge-base/payer-knowledge-base?hsLang=en#sending-invitations-reviewing-payee-status) - [New Vendor Registrations & Updates](https://help.paymentworks.com/knowledge-base/payer-knowledge-base?hsLang=en#new-vendor-registrations-updates) - [Supplier & Invoice File Uploads](https://help.paymentworks.com/knowledge-base/payer-knowledge-base?hsLang=en#supplier-invoice-file-uploads) - [Payments & Invoicing](https://help.paymentworks.com/knowledge-base/payer-knowledge-base?hsLang=en#payments-invoicing) - [Training Videos](https://help.paymentworks.com/knowledge-base/payer-knowledge-base?hsLang=en#training-videos) - [SSO/Login & User Permissions](https://help.paymentworks.com/knowledge-base/payer-knowledge-base?hsLang=en#sso-login-user-permissions) - [Implementation & Configuration](https://help.paymentworks.com/knowledge-base/payer-knowledge-base?hsLang=en#implementation-configuration) - [Frequently Asked Questions (FAQs)](https://help.paymentworks.com/knowledge-base/payer-knowledge-base?hsLang=en#frequently-asked-questions-faqs) - [Developer Portal](https://help.paymentworks.com/knowledge-base/developer-portal?hsLang=en) - [Contact Support](https://help.paymentworks.com/knowledge-base/contact-support?hsLang=en) - [Help Center](https://help.paymentworks.com/knowledge-base/how-to-use-the-paymentworks-knowledge-base) - [Contact Support](https://help.paymentworks.com/contactsupport) [![PW Logo\_light\_Green\_ White](https://help.paymentworks.com/hs-fs/hubfs/2026%20PaymentWorks%20Brand%20Guidelines/PW%20Logo_light_Green_%20White.png?width=200&height=34&name=PW%20Logo_light_Green_%20White.png "PW Logo_light_Green_ White")](http://paymentworks.com) Copyright © 2025, PaymentWorks