--- title: Global Bank Validation Status for Customers on Payments description: an explanation of the global bank validation statuses that a payer on payments may see. --- [Skip to content](https://help.paymentworks.com/knowledge-base/global-bank-validation-status-for-customers-on-payments#main-content) [![PW Logo\_light\_Green\_ White](https://help.paymentworks.com/hs-fs/hubfs/2026%20PaymentWorks%20Brand%20Guidelines/PW%20Logo_light_Green_%20White.png?width=200&height=34&name=PW%20Logo_light_Green_%20White.png)](https://www.paymentworks.com/) - [Help Center](https://help.paymentworks.com/knowledge-base/how-to-use-the-paymentworks-knowledge-base) Open main navigation Close main navigation - [Help Center](https://help.paymentworks.com/knowledge-base/how-to-use-the-paymentworks-knowledge-base) - [Contact Support](https://help.paymentworks.com/contactsupport) [Contact Support](https://help.paymentworks.com/contactsupport?hsLang=en) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.paymentworks.com/knowledge-base?hsLang=en) 2. [Payer Knowledge Base](https://help.paymentworks.com/knowledge-base/payer-knowledge-base?hsLang=en) 3. [Payments & Invoicing](https://help.paymentworks.com/knowledge-base/payer-knowledge-base?hsLang=en#payments-invoicing) # Global Bank Validation Status for Customers on Payments ## Global Bank Account Validation lets you verify that a named vendor is associated with the bank account they've provided, for both individuals and businesses. The validation result comes from a third-party service, and PaymentWorks displays that response exactly as returned. You'll find results in Bank Account Lookups, on the Locations & Banking tab of the Payee Profile. Each validation returns two components to review before processing payment: - **Account Status** — is the account open and able to receive funds - **Ownership Verification** — does the account belong to the expected payee **Understanding the status you'll see** PaymentWorks combines the account status and ownership result into a single, plain-language status so you know exactly where things stand at a glance. | **What you'll see** | **What it means** | | --- | --- | | **Valid Account – Ownership Match (Name Only)** | The account is open. Ownership was confirmed by name match only — Tax ID is not used in verification. | | **Valid Account – Ownership Unverified** | The account is open, but ownership couldn't be confirmed. Review before processing payment. | | **Invalid - Account Closed** | The account is closed. | | **No Information Found - Validation cannot be completed** | The provider couldn't return a result for this account. Validation is inconclusive. | | **Verification Pending** | The validation request has been submitted and is still in progress. Check back for an updated status. | | **Verification - Error** | Something went wrong while processing the validation. | | **Bank country not supported** | The account’s country is not currently covered by the provider’s service. | Validations completed previously on foreign vendors will continue to display legacy statuses. 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