Guided Onboarding At a Glance - Coming Soon

Guided Onboarding Overview

The Guided Onboarding process ensures accurate and complete data collection for payments, tax reporting, and communication. It is divided into structured field sets, each focused on a specific category of information.

Use this article to understand what data is collected and where to find detailed field references.

Onboarding Field Sets – At a Glance

1. Tax Information (All Payees)
   Collects details required for tax status and reporting.
   
   
   • Tax Classification (individual, sole proprietor, business entity)
   • Tax Country/ Country of incorporation
   • Tax ID (EIN/SSN/ITIN/Non-U.S.)
   • Business Tax Classification (C-Corp, S- Corp, LLC, Partnership, Trust, Other)
   • Legal name / DBA name
   • Visa/passport info (Non-U.S. Individuals performing services in the U.S.)
   • W-9 / W-8 Certification
     
     
2. Primary Information (All Payees)
   Basic contact and business details.
   
   

   • Contact Information (Phone, Email, Website/Portfolio

   • Description of Goods/Services or Business Description

   • Entity Identifiers (UEI, DUNS – if applicable)

3. Address Information (All Payees)
   Identifies locations for identity verification, orders and payment delivery.
   
   

   • Primary Address (HQ or Home)

   • Remittance Address and Contact Info (Accounts Receivable - Name, Email, Phone)

   • Order Address & Contact Info (if applicable) 

4. Payment Method & Bank Info (All Payees)
   Details for secure payment processing including how you’ll be paid and where payments should be sent.
   
   

   • Bank Location

   • Payment Method and Terms (ACH, Virtual Card, Early Pay, etc.)

   • Bank Account Info (Account, Routing, IBAN, BIC, etc.)

   • Bank Name and Address

   • Payment Contact Info
     
     

5. Conflict of Interest (All Payees)
   Disclosure of personal or business relationships with the payer (your customer) organization.
   

   • Do you or are you aware of anyone in your company having a conflict of interest with the payer org?

   • If Yes: 

     1. Type of Conflict, Name, Department, Title, Separation date (if applicable), Relationship details

   • Add up to 3 conflicts (if applicable) 

6. Purchase Order Info
   Preferences for receiving and managing purchase orders (POs).
   

   • Preferred PO Delivery Method

   • PO Contact Details
     

7. Insurance Certificates
   Confirms whether you carry coverage that may be required for doing business with certain customers.
   
   • Coverage Types
     1. Commercial General Liability, 
     2. Workers’ Compensation (includes Employers’ Liability)
     3. Business Automobile Liability
     4. Professional Liability (Errors & Omissions)
     5. Cyber/Privacy Liability
     6. Umbrella or Excess Liability
     7. Other
        
        
   • Policy Details (Provider, Policy Number, Expiration, Certificate Upload, Attestation)
8. Additional Information (All Payees)
   Any payer-specific custom questions or requirements not covered above.

Field-Level References: 

Specific field level details and flow. 

• Tax Information - Field Set Reference
• Primary Information - Field Set Reference 
• Address Information - Field Set Reference
• Payment Information (US Bank) - Field Set Reference
• PMNT INFO (NONUS) 
• Conflcit of Interest - Field Set Reference
• Insurance- Field Set Reference
• Purchase Order- Field Set Reference
• Add. Contacts 

Each reference shows the step-by-step fields, help text, and logic in table format for easy scanning.