At PaymentWorks, safeguarding your payee data is our top priority. New Vendor Registrations that did not pass our automated checks are carefully reviewed by our Fraud Operations team to help prevent fraud and ensure the legitimacy of every registration.
Standard Processing Time
- New vendor registrations are typically reviewed by PaymentWorks within 5–7 business days of the most recent submission date.
- In some cases, the review process may take longer; however, many registrations are processed much faster than this window.
Why It Might Take Longer
Fraud Operations may reach out to your payee as part of our verification process. If we are unable to connect right away or are waiting on a callback, this can extend the processing timeline. We appreciate your patience while we ensure the data remains secure.
Questions About Review Timelines?
All registrations are reviewed as promptly as possible.
If there are questions about a specific registration’s progress, please submit a support request and include:
- The payee’s name
- The registration email address
- A brief explanation of the urgency
Our Support team will coordinate with Fraud Operations and follow up with you as soon as possible.