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Information You May Need During Onboarding - Coming Soon

A helpful list of the information you may be asked to provide during guided onboarding, with examples for different types of payees.

What You’ll Need Depends on Your Payee Type

PaymentWorks only asks for the information that applies to your situation. Below are examples of the types of information different payees may need during onboarding.

Having these items ready before beginning onboarding helps you complete the process smoothly and quickly.

U.S. Business Entities

You may be asked for:

  • Legal business name

  • DBA (Doing Business As) name, if applicable

  • Business classification (LLC, Corporation, Partnership, etc.)

  • Employer Identification Number (EIN)

  • W-9 information

  • Insurance certificates (such as ACORD forms)

U.S. Individuals or Sole Proprietors

You may be asked for:

  • SSN / ITIN / EIN

  • Basic identity and address information

  • W-9 information

Non-U.S. Business Entities

You may be asked for:

  • Legal business name

  • DBA name, if applicable

  • Business classification or entity type

  • Foreign Tax Identification Number or EIN

  • W-8 tax form

Non-U.S. Individuals

You may be asked for:

  • Foreign Tax Identification Number

  • Passport, Visa documentation, or Form 8233 (if applicable)

  • W-8BEN or W-8BEN-E (depending on tax status)

All Payees Using Electronic Payments

You may be asked to provide:

  • Bank account information (account number, routing number, IBAN, SWIFT, etc.)

  • A bank validation document, such as:

    • A letter from your bank

    • A voided check

    • A copy of a bank statement (with sensitive information removed)

Best Practices

  • Prepare documents ahead of time to streamline onboarding.

  • Use official documentation (e.g., IRS forms, government-issued IDs).

  • Ensure bank documents are clear, legible, and match the information you enter.

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