Profile Details - Data Changes

How Data Changes Are Organized

Change Groups:
Data changes are grouped by status for easier review and workflow tracking:

• Pending: Changes awaiting review action
• Reviewed: Approved or rejected, not yet processed
  • Approved, Processed, and Connected:
    • Approved: Passed all required approvals
    • Processed: Status has been set to Processed
    • Connected: Fully approved and connected (Location changes only)
    • Rejected: Declined and closed; no further action

Types of Data Changes

• New Location – A newly shared remittance address (location) from the profile owner

  

• Edit Location – Updates made to an existing connected address (location)

  

• Other Data Changes – Includes updates to:

  • Bank Details

  • Company Information

  • Sanctions Alerts

  • Additional Fields

  • Any other payee-submitted information

For most changes, before-and-after values are displayed to help reviewers evaluate updates clearly.

Each data change has an associated Change ID (also referred to as an Update ID or Registration/Request ID), which can be used to reference or track a specific change.

Available Actions

Depending on the change type and your role, you may be able to:

• Approve

• Reject

• Route and Approve

• Mark as Processed (for non-location updates)

• Send Message (for non-location updates)

• Add or Remove Tags

• Add Internal Notes (available for New and Edit Location changes)

• Connect Address (available for approved New Location changes)

Note: The Connect Address action connects a fully approved New Location, establishing it as a connected location on the profile. Once connected, any linked bank account will arrive as a separate generated data change for review. Once a location is fully approved, it will also appear under the Locations & Banking tab, where it can also be fully connected.

Processing New and Edit Location Data Changes

Once a New Location or Edit Location data change has been fully approved, users with the ability to Approve/Reject the data change can manually set it to Processed one at a time directly from the Data Changes tab.

Note: The Mark All Approved Requests as Processed action (available from the Profiles List) requires a separate explicit permission that is not automatically granted. Users who do not have this permission can still process approved New Location and Edit Location data changes individually from this tab.