Profile Manager - Bugs & Updates
This article will be used to report on any known bugs and fixes. Check back weekly for the most up-to-date information.
Updated 3/3/26
Statuses & Definitions (in order):
In Progress = currently being worked on
Upcoming = slated to be worked on in the next round of updates
Planned = slated to be worked on in the next 2-3 round of updates
Design in Progress = Committed, design is ongoing before implementation or planning
Under Review = evaluating or triaging
Delivered Items - Latest Update
Bugs / Issues Resolved
- Data Changes: Users who could not approve some data changes were still seeing the approval action buttons (approvals were not saved/committed). Display of actions now consistent with their ability to approve at the current approval step.
- The Resubmitted filter has been re-added to available filters on the Profile Manager List page.
- On the profile detail page, the scrollbar for some users to aid in moving down the page, for pages with a lot of details
- Users would inconsistently run into errors while removing tags due to case insensitivity. Tags that had varying cases (e.g., “Foo” vs. “foo”), which would encounter issues when assessing the appropriate tag to be removed.
Features / Enhancements / Behavior Changes
- Profile Manager List
- Profiles table sorting on Profile Name and Updated (date)
- Profiles List - Tags: see more / all Request tags on Profiles table
- Resubmitted Profiles: an indicator is now displayed beside profile names that have been resubmitted after a return, along with number of times it has been resubmitted
- Status Changes:
- Up-to-Date → Connected
- Pending → Pending (Submissions prior to connection) and Connected - Pending (for pending data changes)
- Locations: Added Request ID to each connected location record (supplier profile)
- Data Changes:
- Before and after color highlights have been updated to be more neutral
- Added filter by change type and date
- Request PDF downloads: users can now download a profile’s submission request information (1:1 with Classic Requests), including New Location (partial request)/Edit Location (edit request) data changes
Delivered Items - Previous Update (2/9/2026)
Bugs / Issues Resolved
- Profile Data tab: Non-tokenized bank account and routing number missing
- Profile Data tab: Bank validation file missing on
- Profile Data tab: Bank address displaying remittance address
- Profile Data tab: W-9 not displaying if it is PaymentWorks generated
- Profile Data tab: Foreign vendors (non-US) displaying TIN Pending
- Notes: Users without permissions could view the editable text editor
- Address Validations: Unable to validate address indicators is not appearing, only validated address indicators
Features / Enhancements / Behavior Changes
- Profiles List - Filters: Filters are now persisted on the Profile Manager list page
- Added Locations tab that displays all connected supplier profiles
- Currently including Vendor Number, (Site Code), Address, and Contact from Supplier Profiles
- Added the ability to clear all selected filters on the Profiles list view
- Status chips have been improved for viewing, styling also addresses issues with some chips looking too similar to others (e.g., Returned vs. Rejected)
Issues / Bugs Confirmed or Evaluating:
Planned
- Data Changes tab: Tokenized account and routing numbers appear in BEFORE even when there was no prior bank account set
- Add/Remove tag functionality is displayed for users who do not have add/remove access (display bug)
- Process Approved Requests button appears even if user does not have appropriate permissions to use it
- Organizations that do not have sanctions enabled are still seeing sanctions-related changes and alerting in the new UI
- Users cannot filter on just pending submissions / pending changes
Under Review
- Profile Manager Table: Updated date not reflecting the correct date, should show date of latest payee change (new location shared, account updated, etc.)
- Some users with many connections have reported slower page loads
User Experience Feedback / Upcoming Improvements
Planned / In Progress / In Design
- Add full page scroll on Profile Detail page (In Progress)
- Add dashes in between TIN values (In Progress)
- Add full Tax Country name beside two-character ISO code (e.g., United Kingdom (GB)) (Upcoming)
- Add Update tags in Profile Manager table (Planned)
- Add Pending Approvers to Profile Manager table (Planned)
Under Review
- Inability to see Profiles with Data Changes that are not Pending (Evaluating Options)