---
title: Upcoming Changes to Your Payee Profile
description: An update of changes being made to payee accounts.
---

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3. [Payee Profile](https://help.paymentworks.com/knowledge-base/payee-knowledge-base?hsLang=en#payee-profile)

# Upcoming Changes to Your Payee Profile

## Starting in June 2026, PaymentWorks is introducing improvements to how you manage your profile.

These updates are designed to:

- Reduce repetitive data entry
- Make it easier to keep your information accurate
- Speed up onboarding with new customers
- Give you more control over how your data is shared

This article explains what’s changing and how to navigate the updated experience.

---

#### **What You’ll Notice**

### **1. A Central “Payee Profile” for your Information**

Your Payee Profile is now the primary place to manage your information, including:

- Tax information and forms
- Business details
- Bank accounts
- Remit addresses
- Purchase order (PO) delivery methods
- Insurance documents

You’ll maintain this information in one place and use it across your customers.

*Learn more:* [Understanding Your Payee Profile](https://help.paymentworks.com/knowledge-base/understanding-your-payee-profile?hsLang=en)

---

### **2. Share Information Instead of Re-entering It**

You’ll store information in your Payee Profile and choose what to share with each customer.

For example:

- Bank accounts are shared through remittance addresses
- Addresses can be shared with one or multiple customers
- PO delivery methods are selected per customer

*Learn more:* [Connecting With Customers](https://help.paymentworks.com/knowledge-base/how-to-use-quick-connect-to-connect-with-customers?hsLang=en)

---

### **3. Some Updates Apply Automatically**

If you update information that is already shared, customers will receive those updates automatically.

- Insurance Certificates → apply to all connected customers
- Shared bank account/remit address → updates apply to whom it’s shared
- Payment Method, Conflict of interest and Additional information questions →managed per customer.

 *Learn more:* [Payee Profile vs Customer Specific Updates](https://help.paymentworks.com/knowledge-base/where-to-update-your-information-payee-profile-vs.-customer-table?hsLang=en)

---

### **4. Profile vs Customer-Specific Information**

You’ll now manage information in two places:

**Payee Profile (Reusable Information)**

- Legal name, tax ID, tax forms
- Bank accounts
- Remit addresses
- Insurance
- PO delivery methods

**Customer Table (Customer-Specific Information)**

- Payment method selections
- Conflict of interest
- Customer-specific PO selections
- Additional required fields

*Learn more:* [Understanding Your Customer Table](https://help.paymentworks.com/knowledge-base/understanding-your-customer-table?hsLang=en)

---

### **5. Faster Connections Using “Quick Connect”**

When connecting with a customer:

- Your saved profile information is reused
- You select what to share
- You complete only customer-specific questions

This reduces onboarding time, especially if you work with multiple organizations.

*Learn more:* [Using Quick Connect to Connect with Customers](https://help.paymentworks.com/knowledge-base/how-to-use-quick-connect-to-connect-with-customers?hsLang=en)

---

#### **What You Should Do**

### **When Connecting With a New Customer**

1. Go to your **Customer Table**
2. Select **Connect**
3. If this is your first time in PaymentWorks we will guide you through the profile creation process. 
4. If you already have a profile - Use Quick Connect to submit your connection

---

### **When Updating Your Information**

Go to:  
**My Payee Profile**

From there, you can:

- Add or update bank accounts
- Manage and share remit addresses with connections
- Upload/update insurance certificates
- Update PO delivery methods

---

### **If a Customer Requests Changes**

- Review the message from the customer
- Update: 
    - **Payee Profile** (for global information), or
    - **Customer Table** (for customer-specific fields)
- Resubmit from your Customer Table

---

#### **Practical Tips**

- Keep your Payee Profile accurate. It’s your source of truth.
- Double-check what you share, especially for banking and addresses
- Make updates in the right place: 
    - Profile issue → *My Payee Profile*
    - Customer request → *Customer Table*
- Expect some variation — some customers may still require additional fields

---

Payee Frequently Asked Questions - [Payee FAQs](https://help.paymentworks.com/knowledge-base/payee-profile-frequently-asked-questions-faqs-?hsLang=en)

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