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How Do I Register (Connect) With My Customer?

To submit your Profile to your customer on PaymentWorks, you’ll need to receive an invitation. Follow the steps below to complete the registration process.

Steps to Register

  1. Request an Invitation

    • Ask your customer to send you a PaymentWorks invitation email. Receiving an invitation is the only way to register on the platform.

  2. Click the Link

    • Open the invitation email and click the provided link.

  3. Join PaymentWorks

    • If you don’t have a PaymentWorks account, click Join Now to create one.
    • If you already have an account, click Click here to login and sign in with your credentials.

  4. Verify Your Email

    • After creating your account, you’ll receive an email to verify your email address.
    • Click the link in the verification email to activate your account.

  5. Complete the onboarding process

    • Log in to your activated account and you'll brought through the guided onboarding process.
    • Fill out the required profile fields, then save and submit it.
    • Visit Understanding and Accessing Your Payee Profile for more information.

  6. Approval Process

    • Your customer’s organization will review your profile submission.
    • Once approved, you’ll receive an email confirming your connection.

Need Help?

If you experience technical issues or have questions about navigating the portal, contact the PaymentWorks Support Team for assistance.