An Initiator Account allows you to manage vendor registrations and related tasks in PaymentWorks. The setup process differs depending on whether your organization uses Single Sign-On (SSO) or not.
For Non-SSO (Single Sign-On) Enabled Customers
- Receive the Invitation
- A PaymentWorks Admin from your organization will invite you to join your organization’s account.
- You will receive an email from PaymentWorks Support granting you access.
- Log In to PaymentWorks
- Click the “Log in to PaymentWorks” button in the email.
- Use your email address (the username to which the invitation was sent) and the one-time password included in the email.
- Set Your Password
- After logging in, you will be prompted to create a new password for future logins.
- Access the Initiator Application
- Once your password is set, you can log in and begin using the Initiator application.
For SSO (Single Sign-On) Enabled Customers
- Log In Using Your Organization’s SSO
- Access PaymentWorks through your organization’s unique SSO login page.
- Use your organization-provided unique ID and password.
- Locate Your SSO Login Page
- Your organization’s SSO login page is distinct from the standard PaymentWorks vendor login page.
- If you don’t know the SSO login link, contact:
- Your Procurement, Accounts Payable, Vendor Desk, or Finance Department.
- PaymentWorks Support via the webform.
Important Limitation
PaymentWorks does not allow the same email address to be associated with both an Initiator account and a Vendor account. If your email address is already linked to a Vendor account, you must use a different email to set up your Initiator account.
If you have questions or need any more help, feel free to reach out to PaymentWorks Support or your internal team for guidance.