Your vendor number is a unique identifier created in your customer’s ERP system when you connect through PaymentWorks, used to associate your company with payments, invoices, and transactions.
What is a Vendor Number?
A vendor number:
- Is generated by your customer's internal ERP (Enterprise Resource Planning) system when your connection is established through PaymentWorks.
- Serves as a unique identifier for your company in your customer's system.
- Is used to manage and track payments, invoices, and purchase orders efficiently.
Having your vendor number allows your customer to process your transactions accurately and ensures seamless communication between your company and their accounts payable team.
Steps to Find Your Vendor Number
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Log In to Your Account
- Visit the PaymentWorks login page and enter your credentials.
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Access the Company Profile
- Click My Payee Profile on the left side of the screen.
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Navigate to Addresses and Bank Accounts
- Select your Remittance Address. (Note: there can be more than one remittance address in this list; you may need to select a different one if you are unable to locate your customer)
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Select Share
- Under Customers with your Address you should see your customer(s) and the corresponding vendor number(s)
Vendor Number Not Assigned?
If you don’t see a vendor number assigned in your PaymentWorks account, it means your registration is likely not yet complete. Vendor numbers are assigned by your customer after:
- Your registration has been approved.
- Your vendor record has been created or updated in your customer’s ERP system.
To inquire about the status of your vendor number assignment, please reach out to your customer’s point of contact directly. PaymentWorks Support cannot assist with vendor number assignment, as this process is managed solely by your customer.
Important Information for Johns Hopkins Vendors Only
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If you’re provided with two vendor numbers:
- The vendor number starting with a "1" is for purchase orders.
- The vendor number starting with a "2" is for non-purchase order invoice payments.
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If you only see one vendor number and it doesn’t start with the correct digit, have your main point of contact submit a ticket to the Johns Hopkins Procurement Portal for assistance.
If you encounter issues or need additional help locating your vendor number, don't hesitate to get in touch with PaymentWorks Support or your main customer contact.