How to Use an Invitation Sent to a Different Email Address Than Your Existing Account

If you receive a PaymentWorks invitation at an email address that is different from your existing account, you do not need to create a new account, as long as the registration is for the same business entity. You can use your current PaymentWorks login to claim the invitation and complete your registration.

Step-by-Step Instructions

1. Open the invitation email you received from your new customer.
2. Click the Click Here link in the email.
3. On the page that opens, do not click Join Now.
   
4. Instead, select Click here to log in.
   
5. Sign in using your existing PaymentWorks credentials (email and password).
6. Once logged in, you’ll be taken directly to the registration form for your new customer.

Important Notes

• This process helps avoid creating duplicate accounts for yourself or your company.
• If the invitation is for a different business entity with a different Tax ID, you will need to create a separate PaymentWorks account.

Each PaymentWorks account can only be associated with one Tax ID.

Related Articles

• Can I manage multiple organizations under one login in PaymentWorks?
• How do I register with my customer?
  
• Understanding and accessing your New Vendor Registration form

For additional support or if you encounter issues, please contact PaymentWorks Support.