Payment Instruction File Tracker

The Payment Instruction File Tracker will allow properly permissioned users more insight into how their Payment Instruction Files are processed in PaymentWorks' new Payments Experience.

The Payment Instruction File Tracker screen will allow users to view summarized Payment File data, view the status, and upload Payment Instruction Files. This screen incorporates existing data and functionality from the Payment Instruction File screen in PaymentWorks Classic.

Including:

Date - Date of the file upload
File Name—Clicking on the File name will open the file and allow the user to review its contents.
Uploader
Bank Name
Status - Current Status of the Payment File
Open icon - Clicking on this icon will direct the user to the Batch and Payment screens in PaymentWorks Classic.

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Filters

Users can search results using the filters at the top of the page. The “Institution Name” filter will only appear for Payers that use this data element. When the filter is selected, blue chips will appear below the filters to indicate that the filter has been applied. The user may remove individual filters by clicking on the “x” in the chip or remove all by clicking on the Clear All Filters link.

Payment Instruction File Expanded Detail View

Clicking on the file row will allow users to view the payment file tracker and review it as it progresses through processing. The expanded view will also display details of the file, including:

Original File counts
Approved Records
Rejected Payments
Original File Value - (as a dollar amount)
Control Total: File Count
Control Total: File Value
Upload Method

The detailed view will also include the time stamps as the file passes through the various states.

Payment Instruction File Upload

Users can also upload their Payment Instruction File from this new screen. Users may upload one or multiple files. Only permissioned users will be able to access this functionality.

Users can drag and drop files or click to search their computer's file system to select files to upload. Once selected, users may cancel individual files or the entire upload process. Clicking on upload once a file has been selected will start the upload process.

Navigation

As of August 7, 2024, customers can view the Payment Instruction File tracker, and users may access it in several different ways:

1. Click on the "Payments" tile after logging in
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2. Click on the “Go to the New Payments Experience” button on Payment Instruction Files in Classic.
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3. Click on the “Payments” option in the drop-down menu at the top of the screen.
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4. Clicking on the “Go to Payments Files Page” button on the Setup and Manage Supplier Portal.
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To view the Classic Payment Instruction File view, users may click on the “View Page in Classic” button in the upper right-hand corner of the Tracker screen. The “Return to PaymentWorks Classic” button in the bottom left-hand corner of the screen will also return the user to the Classic view.
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