The News Updates feature in PaymentWorks allows you to share important announcements, policy changes, or procedural updates with all payees connected to your organization. This is a great way to keep your suppliers informed directly through the PaymentWorks platform.
Accessing the News Updates Feature
Steps to Access:
- Log into your PaymentWorks account.
- On your homepage, select the Messaging tab.
- Alternatively, you can select Messaging from the drop-down menu at the top of your screen.
Navigating to News Updates:
- In the Messaging view, click the News Updates tab.
- The News Updates page will display, as shown below:
Composing and Posting a News Update
Steps to Post a News Update:
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Enter a Subject Line
- Provide a concise and relevant subject to summarize your update.
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Compose Your Message
- Type or paste your content into the Enter Message Here text box.
- You can include hyperlinks for additional resources (e.g., linking to your website or external documents).
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Attach Supporting Documents (Optional)
- Use the paperclip icon to attach PDF files. Payees can download and print these documents directly from their PaymentWorks accounts.
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Post Your Update
- Review your content for accuracy.
- Click Post to publish your News Update.
How Payees View News Updates
Payees can access your News Updates under the News Updates tab in their PaymentWorks accounts. Here, they will see the subject line and details of the updates, as well as any attachments or links provided.
Helpful Tips
- Use clear, concise subject lines to grab attention.
- Ensure hyperlinks and attachments are accurate and up-to-date.
- Post News Updates for time-sensitive changes or critical policy updates to ensure all connected payees are informed.
For more information on leveraging the News Updates feature or other messaging tools, visit our Knowledge Base.