The "Short" form is a configurable feature in PaymentWorks that offers a streamlined version of the vendor registration form. Below are common questions and answers about this feature:
General Questions
Can I disable the short form if I don’t want to use it?
Yes, the short form is managed through a configuration setting by PaymentWorks. By default, this feature is disabled. To enable or disable the short form, payers must submit a change request.
How many forms does this feature support?
The system currently supports two forms:
- The "Default" form (long form)
- The "Short" form
Validation and Integration
Does the short form go through the same validation process?
Yes, all data submitted via the short form is subjected to the same validation processes as the default form.
Will this feature require changes to ERP integration?
No, enabling the short form does not require any changes to your ERP integration.
Configuration and Setup
How do I set up a short form?
- Core fields for the short form are pre-defined by PaymentWorks.
- Payers can select additional custom fields from the default (long) form to include on the short form by submitting a change request.
- Use the standard change request process to request changes.
Note: High demand for enabling this functionality may result in longer processing times. Once configured, you will have three weeks to test the changes before they are promoted to production.
Can I rename the "Short" form or the "Form Type" field for initiators?
Yes, display names/labels for both the "Short" and "Default" forms, as well as the initiator "Form Type" field, can be renamed. This customization must be requested via the change request process.