Payment remittance refers to the detailed record of a payment made to a vendor or supplier. This record typically includes important information such as the payment amount, payment method, transaction ID, and any applicable notes or references to invoices being paid.
In PaymentWorks, remittance details allow vendors to track payments from their customers and ensure everything aligns with their expectations. These details are essential for financial tracking, reconciliation, and understanding how and when payments are processed.
How to View Remittance Details in PaymentWorks
Step 1: Navigate to the Remittances Section
- Log into your PaymentWorks account.
- On the left-hand menu of your home screen, click Remittances.
- This will open the list of remittance records associated with your account.
- See the example below:
Step 2: Search or Filter Remittance Records
- Use the search bar or filter options to locate specific remittance records.
- You can filter by:
- Date range
- Payment method
- Invoice or reference numbers
Step 3: Download Remittance Details
- Once you've located the remittance record, you can export the details for your records.
- Click the Export to CSV button at the top of the page.
- This will download a spreadsheet containing all remittance details, allowing you to analyze or share the information easily.
- See the example below:
How Remittance Details Appear in the UI
Remittance records are displayed in a clear, tabular format within PaymentWorks. Each record typically includes:
- Date: When the payment was processed.
- Amount: The total payment amount.
- Payment Method: (e.g., ACH, Wire Transfer, or Check).
- Reference/Invoice Number(s): The invoice(s) associated with the payment.
- Notes: Any additional details or comments provided by the customer.
Important Note
Not all PaymentWorks customers transmit their remittance data through the PaymentWorks platform. Depending on their setup, some customers may send remittance information directly to vendors outside of the platform. If you do not see remittance details for a particular payment, please reach out to your customer directly for clarification or further details.
Why is Viewing Remittance Important?
- Reconciliation: Ensure all payments align with invoices and your records.
- Payment Confirmation: Verify that a payment has been made and processed correctly.
- Tracking: Monitor payment timelines, especially if there are delays or issues with receipt.
Need More Help?
For additional assistance with viewing or downloading remittance details, or if you believe there is an error in the remittance record:
- Check out our Knowledge Base for helpful articles.
- Contact PaymentWorks Support for further guidance.
By using these tools, you’ll gain a better understanding of your payment history and be empowered to manage your financial records confidently!