Why Is My Vendor Still Pending a Sanction Check?

Sanction checks in PaymentWorks are typically completed within 24 hours of a vendor submitting their registration. If you see that your vendor’s sanction check is still marked as "Pending," follow these steps:

Steps to Monitor Sanction Status

1. Wait for 24 Hours
   Sanction checks are performed through an automated system that may take up to 24 hours to complete. Check the vendor’s registration timestamp and monitor the sanction status during this time.

2. Review the Vendor Registration Submission
   Ensure the vendor has successfully submitted their registration. Pending sanction checks are triggered only after a completed registration is submitted.

3. Contact Support if Necessary
   If the sanction check is still pending after 24 hours, submit a support ticket through the PaymentWorks Support Portal for assistance.

Important Notes

• Automated Processing: Sanction checks are performed by an industry-leading third-party service integrated with PaymentWorks, ensuring thorough and reliable results.
• Status Monitoring: Regularly check the vendor's registration details for updates during the 24-hour period.

By following these steps, you can resolve or escalate any delays in the sanction check process effectively.