Initiator User Guide

This article introduces the Initiator Guide, designed for base-level users responsible for starting vendor onboarding in PaymentWorks. Learn what your role includes and how to navigate the platform effectively.


Key Features for Initiators

  • Manage Invitations: Central place to track all sent invitations.

  • Status Tags: Quickly see where each invitation is in the process.

  • Manage Notifications: Initiator specific email notifications sent by the system to alert when different stages are reached.

  • Role-Based Access: Initiators can send invitations but cannot approve vendors or view sensitive vendor banking data.


Best Practices

  • Always check for duplicate vendors before sending a new invitation.

  • Use the Invitation Message field to include helpful details for your vendor.

  • Regularly review the Manage Invitations page to ensure timely follow-ups.


Download the Guide

Please click on link below to download the Initiator Guide

Initiator Guide


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Need Additional Assistance?

If you need further help or encounter additional issues, please contact PaymentWorks Support. We’re happy to assist!