Payments & Invoicing
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      When Will My Payee Get Paid?

      As a PaymentWorks customer, understanding when your payee will be paid is a critical part of managing vendor relationships. While PaymentWorks facilitates vendor registration and onboarding, we do not manage or have visibility into payment schedules or processes specific to your organization. Here’s an overview of how the process works and what steps you can take to address payment timeline inquiries.

      Payment Process Overview

      Once a payee completes their registration in PaymentWorks, here’s what happens:

      1. Vendor Registration Approval:
        The completed registration is routed through your organization’s approval workflow. This process may involve validation of vendor information and internal reviews by your procurement or vendor management teams.

      2. ERP System Integration:
        After your vendor's registration is fully approved, their information is connected to your ERP system. This step is essential to enable the processing of invoices and payments.

      3. Payment Schedule:
        Payments are issued according to your organization’s established payment terms and schedules. PaymentWorks does not have insight into these schedules or processes.

      What Should You Do?

      • If You Need Payment Timing Information:
        Please reach out to your organization’s Vendor Desk or Accounts Payable (AP) Department. They will have visibility into:

        • When the vendor is added to your ERP system.
        • The payment terms and timeline specific to your organization’s policies.

      • If You’re Unsure About Registration Approval Status:
        You can check the vendor's registration status within PaymentWorks:

        1. Log into your PaymentWorks account.
        2. Navigate to the New Vendors tab.
        3. Search for the vendor and review their registration status (e.g., Pending Approval, Approved).

      • If You Need to Request a Vendor Payment:
        Once the vendor’s registration is approved and added to your ERP system, you can follow your internal processes to submit payment requests.

      Additional Tips for Managing Vendor Payments

      • Communicate Early:
        If payment timing is critical, ensure your vendor completes their registration as soon as possible and follow up with your internal teams to confirm approval and ERP setup timelines.

      • Understand Payment Terms:
        Ensure you are aware of your organization’s payment terms (e.g., Net 30, Net 60) and communicate these clearly to your vendors.

      • Monitor Vendor Onboarding Progress:
        Use PaymentWorks to track where your vendors are in the onboarding process and follow up on any delays promptly.

      Need More Help?

      For more information on managing vendor registrations and payment processes, check out these helpful resources: