How to Update or Share Remittance and Corporate Addresses

If you or your customer identify the need to update your Remittance Address (used for payment purposes) or Corporate Address, follow the steps outlined below. Additionally, instructions for sharing a new remittance address with your customer are included.

Important Note: Updates to remittance or corporate addresses may require customer approval, which could result in processing delays.

Part A – Updating the Remittance Address

1. Log into PaymentWorks: Visit https://www.paymentworks.com/df/accounts/login/.
2. Access Company Profile: Click your monogram icon in the top-right corner and select Company Profile.
3. Edit Remittance Address: Select Remittance Addresses from the left menu, then click the pencil/edit icon next to your current address.
4. Make Changes: Update your address details as needed.
5. Save: Click Save to finalize the changes.

Part B – Updating the Corporate Address

1. Log into PaymentWorks: Visit https://www.paymentworks.com/df/accounts/login/.
2. Access Company Profile: Click your monogram icon in the top-right corner and select Company Profile.
3. Edit Marketing Information: Select Marketing Information from the left menu, then click Edit.
4. Make Changes: Update the corporate address as needed.
5. Save: Click Save to finalize the changes.

Part C – Adding and Sharing a New Remittance Address

1. Log into PaymentWorks: Visit https://www.paymentworks.com/accounts/login/.
2. Access Company Profile: Click Company Profile in the top-right corner.
3. Create a New Address: Select Remittance Addresses from the left menu and click Create New Address.
4. Enter Address Details: Fill out the address fields.
5. Share with Customer: When prompted, share the new address with your customer.

For additional support or if you encounter issues, please contact PaymentWorks Support.